I have created 18 assignment groups & now CAB team member asked me to add CI's in CMDB

Srinivasu2
Tera Contributor

Hi Team,

 

I have created 18 assignment groups & now CAB team member asked me to add CI's in CMDB on incident application.

 

Could you please suggest how to add CI's in CMDB.

 

Thanks & Regards,

Srinivasu Sagiraju

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi @Srinivasu2 

this question cannot be answered seriously via Community threads as there are tons of different ways which depend on your situation.

Please take a look on my page Configuration Management Database (CMDB) || Knowledge & Troubleshooting Resources to start your CMDB journey.

Maik

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Srinivasu2 

Greetings!!

 

Sorry , what exactly you need to do "add CI's in CMDB on incident application".

 

Adding a Ci In cmdb there are many ways

- Manual (via CI classes in Navigation)

- Import from 3rd party

- Via discovery

It depends how and what you need. If you provide more details, we can help you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************