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I have enabled and executed CMDB Health Scheduled Jobs but not running

Veera1986
Tera Expert

I have Enabled CMDB Health Dashboards(Out of the Box) and Executed. But, CMDB Health Scheduled Jobs are not running in Servicenow.

Due to this count is not populating in dashboards. Also, In cmdb CI table we have 1.4 crores CI's. Suggest me, for what reason data is not populating and Why the scheduled Jobs are not running after executing them?

3 REPLIES 3

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,


Looking at your CI count it seems it will take a 10 to 12 runs or even more than that to show you results.

 

What happends is after certain count it pauses execution and then will resume the run in next scheduled time.

YOu have a huge number of count and looking at it will take time to display result.


Thanks,
Ashutosh Munot

Thank you. even these two( Required and Recommended) are not appearing in cmdb_health_metric_status. 

I think this scheduled job is not running (CMDB Health Dashboard - Completeness Score Calculation). why the schedule is not running?

 

Regars,

Veera.

HI,


This is the important job and has to do many validation in backend. So wait for some more runs you will get data definitely.

 

Thanks,
Ashutosh Munot