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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum ServiceNow Otto – Prerequisites & Enablement Steps Can anyone please explain the exact procedure and prer... Read More Developer forum I need to add new filed in the form "purpose of appointment" on  Welcome to walk in experience page Read More Developer forum how to hide OOB related list from case record in Source to pay workspace Hi,How can I hide/remo... Read More Developer forum Now agent mobile app Hi Everyone,On the Incident table, I need to dynamically populate the Resolution Code choices based on t... Read More Developer forum How to uncheck / hide all activities on a form by default for all users How to uncheck / hide ... Read More Developer forum In esc portal home page search is not showing correct knowledge articles according to the search Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More App Engine events Build Agent Workshop - New York City Hands-on Workshop: Move Beyond Vibe Coding, Build Enterprise Apps with AI and Build... September 15, 2026 6:00 AM 50 Hudson Yards, New York, NY, USA Read More Armis events From Visibility to Execution: The Next Evolution of OT Security Organizations responsi... September 15, 2026 8:00 AM Read More Workflow Data Fabric events ServiceNow Exchange: Workflow Data Fabric Academy - How AI agents connect to your enterprise September 15, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

ServiceNow Otto – Prerequisites & Enablement Steps

Can anyone please explain the exact procedure and prerequisites required to completely enable ServiceNow Otto? Do we need to have Moveworks or AI Control Tower (AICT) already installed and configured, or are they optional? I’d like to understand what...

  • Question

Security Incident Response and Co-pilot

Our Cybersecurity team uses ServiceNow Security Incident Response (SIR) on the Australia release and would like to use Microsoft 365 Copilot Premium to query SIR data for incident summaries, trend analysis, reporting, and executive insights. What out...

  • Question

Incident: Developer Site Restored and PDI Availability Issues

  Update: July 27, 2026    The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait.    All developers have been given additional time to acce...

  • blog

PDI Instance dev400774 Offline Since Yesterday

Hello Team, My Personal Developer Instance (PDI) dev400774 was working correctly on Friday. Since yesterday, the instance has been showing as Offline in the Developer Portal. When I try to access:https://dev400774.service-now.com/login.do I receive t...

  • Question

Now agent mobile app

Hi Everyone,On the Incident table, I need to dynamically populate the Resolution Code choices based on the Category selected.I have written a Client Script that works perfectly fine in the Native UI, but it does not work in the Now Agent Mobile App.W...

  • Question

interaction tab can't be closed after chat is closed from employee side

After auto close, when I try to close the tab by clicking the cross icon, it freezes and doesn’t close. Even after the interaction is auto closed, I still need to refresh the page and save it manually before I can close the tab. Has anyone faced this...

  • Question

Dynamic input field condition attribute in Mobile App Builder

I have a an Input Reference field, where the condition for the reference should depend on a previous selected reference field. Can this been achieved in Mobile App Builder? Please see attached screenshot

  • Question

Role is not displaying on the Experience

Hi Everyone, I am creating custom workspace through UI Builder, on the landing page it asked me for Roles and i put Canvas_User and clicked on save, after saving the records i'm unable to see the roles and it is showing the roles as empty.Can anybody...

  • Question

How do we remove an option in the Workspace menu?

How do we remove an option in the Workspace drop menu?  There is no "Active" choice and we don't want to delete it.  I guess I'm asking of there is an "easy, no code" way .    (in AUS)   

  • Question
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