I have to create ATF to create change request.
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05-10-2022 04:22 AM
Hi,
I have to create ATF - Change Management - Create Standard, Normal, & Emergency Change.
I have added some steps but after that I'm not sure what steps should be added.
Can anyone please help me with this.
Regards,
Nivedita
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05-10-2022 04:25 AM
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05-11-2022 12:59 AM
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05-11-2022 01:08 AM
Share your test steps screenshot
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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05-11-2022 01:49 AM
Hi @niveditakumari,
'Field Values Validation' steps is failing because in order to use this step you must have already opened a form using either the "Open a New Form" or "Open an Existing Record" steps. It is recommended not to run this step directly.
You may use any of the below two solutions:
1. Try opening the form again and then use the 'Field Values Validation' step
2. After the 'Record Insert' step, use the 'Record Validation' step to validate that a record meets the specified conditions on the server-side.
Please mark my answer correct if it resolves your issue or mark it as helpful if it helped you in any way!
Thanks,
Aishwarya