I have to create ATF to create change request.
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05-10-2022 04:22 AM
Hi,
I have to create ATF - Change Management - Create Standard, Normal, & Emergency Change.
I have added some steps but after that I'm not sure what steps should be added.
Can anyone please help me with this.
Regards,
Nivedita
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05-11-2022 01:49 AM
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05-11-2022 01:56 AM
Hi,
after step 6 you need to open the existing record and then run the field state validation
I believe you want to open the same record which got inserted
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-11-2022 02:02 AM
Hi Ankur,
I'm working on ATF first time.
I'm adding steps with taking reference of another atf.
Can you please help me with next steps to create atf for normal change request.
Regards,
Nivedita
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05-11-2022 02:08 AM
Hi,
you can use Open an Existing Record Step and select your table
Record condition would be
Sys Id [IS] Output from Step 6
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-11-2022 02:11 AM