I have to create ATF to create change request.

niveditakumari
Mega Sage

Hi, 

 

I have to create ATF - Change Management - Create Standard, Normal,  & Emergency Change. 

I have added some steps but after that I'm not sure what steps should be added. 

find_real_file.png  

Can anyone please help me with this. 

 

Regards, 

Nivedita 

 

 

16 REPLIES 16

niveditakumari
Mega Sage

Hi Ankur, 

 

Please find my test steps screenshot : 

find_real_file.png 

 

 

Regards, 

Nivedita 

 

 

 

Hi,

after step 6 you need to open the existing record and then run the field state validation

I believe you want to open the same record which got inserted

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur, 

 

I'm working on ATF first time. 

I'm adding steps with taking reference of another atf. 

Can you please help me with next steps to create atf for normal change request. 

 

Regards, 

Nivedita 

 

 

Hi,

you can use Open an Existing Record Step and select your table

Record condition would be

Sys Id [IS] Output from Step 6

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

like this

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader