I have to create ATF to create change request.

niveditakumari
Mega Sage

Hi, 

 

I have to create ATF - Change Management - Create Standard, Normal,  & Emergency Change. 

I have added some steps but after that I'm not sure what steps should be added. 

find_real_file.png  

Can anyone please help me with this. 

 

Regards, 

Nivedita 

 

 

16 REPLIES 16

Hi Ankur, 

 

I have corrected it before. 

I'm looking for next steps for normal change request with approvals. 

 

Regards, 

Nivedita 

 

 

Hi,

we are not aware what's the change request process in your company.

you need to design the steps from your side.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi, 

 

It is giving error : 

find_real_file.png  

 

find_real_file.png 

 

 Can you please correct it. 

 

Regards, 

Nivedita 

 

 

Hi,

some client script or UI policy is causing the error on form

try to add that error to ignore or warning list and then re-run

How to use the Client Error Inclusion list in the Automated Test Framework

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur, 

 

Can you please suggest me when we open change request form then there will be some mandatory fields will be available So do I need to add some steps to set mandatory fields also? 

 

Regards, 

Nivedita