I have to create ATF to create change request.
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05-10-2022 04:22 AM
Hi,
I have to create ATF - Change Management - Create Standard, Normal, & Emergency Change.
I have added some steps but after that I'm not sure what steps should be added.
Can anyone please help me with this.
Regards,
Nivedita
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05-11-2022 03:07 AM
Hi Ankur,
I have corrected it before.
I'm looking for next steps for normal change request with approvals.
Regards,
Nivedita
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05-11-2022 03:34 AM
Hi,
we are not aware what's the change request process in your company.
you need to design the steps from your side.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-11-2022 03:23 AM
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05-11-2022 03:34 AM
Hi,
some client script or UI policy is causing the error on form
try to add that error to ignore or warning list and then re-run
How to use the Client Error Inclusion list in the Automated Test Framework
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-11-2022 07:41 AM
Hi Ankur,
Can you please suggest me when we open change request form then there will be some mandatory fields will be available So do I need to add some steps to set mandatory fields also?
Regards,
Nivedita