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I lost admin access for my PDI instance how can i get back admin role

Deepika Desai 1
Tera Contributor

I lost my admin access for PDI instance, During some testing purpose i removed roles for my self

Now i can i get back admin role for m pdi instance... can anyone please help me on this

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @Deepika Desai 1 

 

Not sure how you can get this back but try 

go to developer.service-now.com

Try to change the user under your profile.

 

or else need to reset the instance. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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salma98
Tera Contributor

Hi Deepika,

 

Can you try going to developer.servicenow.com and then click on your avatar and select 'Change User Role'.

 

salma98_0-1720243768061.png

 Please mark this comment as Correct Answer/Helpful if it was helpful.

 

Cheers,

Salma

Sid_Takali
Kilo Patron

 Hi @Deepika Desai 1 Try this

Sid_Takali_0-1720244490334.png

 

 

Sid_Takali_2-1720244528035.png

 

Regards,

Sid

 

SN_Learn
Kilo Patron

Hi @Deepika Desai 1 ,

 

Please check the below thread:

Lost admin rights of System Administrator in PDI 

 

Mark this as Helpful / Accept the Solution if this helps

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Mark this as Helpful / Accept the Solution if this helps.