I need change modify existing workflow.
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09-30-2023 06:05 AM
Hi Community,
I need change modify existing workflow but unable to modify, It is showing "Published(checked out by)".
why is it showing like that, Please advise how can i modify existing workflow
Please find the below screenshot and advise
Regards,
Srinivasu
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09-30-2023 06:14 AM - edited 09-30-2023 06:29 AM
Hi @Srinivasu2 ,
Yes,I have seen this where you may be attempting to edit the wrong version of the workflow. Sometimes the workflow editor may now take you to the checked out version of the workflow and may take you to the published version which is read only instead. Try:
- Navigate to Workflow \ Administration \ Workflow Versions(wf_workflow_version)
- Search where name = your workflow (Ideally,Only 1 version should be published true.)
- Find the one that published is false and checked out by you and open it by clicking the Name column
- Under related links, click Show Workflow
- Hopefully the workflow is editable now
Please mark the answer as correct or helpful if it helps you resolve your issue.
Thanks,
Danish
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09-30-2023 06:22 AM
Hi @Srinivasu2 ,
1) Navigate to Workflow->Administration->Workflow Versions(wf_workflow_version)
2) Search for your workflow with workflow name
3) You should see a record of your workflow checked out by you open that record.
4) Under related links, click Show Workflow it will published.
5) Then you can checkout using your profile
Thanks,
Anand
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09-30-2023 07:26 AM
Hi @Srinivasu2,
Take a look at the solutions provided in this old thread: Workflow is showing published(Checked out by)
If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar
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09-30-2023 08:24 AM
Hi @Srinivasu2 ,
I have also encountered this issue and the simple steps that I followed to get it resolved were as below:
- Navigate to the 'catalog item' of this workflow.
- Open the catalog item, navigate to the form section called 'Process Engine' and then click on the 'show workflow' icon from there.
- The workflow will be editable now.
Additional ServiceNow articles:
Published workflow is displaying "checked out by".
Workflow is showing published(Checked out by)
Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.
Mark this as Helpful / Accept the Solution if this helps.