Hi Folks,
I am currently working on Parent–Child attachment synchronization. Attachments from the parent record are being successfully copied to the child records.
However, I have observed a UI behavior difference:
- On the Parent Incident, the same attachments are displayed as normal without the lock icon. - Expected
- On the Child Incident, attachments are displayed with a padlock (🔒) icon, which is expected. - Need to configure
On Parent incident attachment are showing like below and its expected
On child incident attachment also showing without padlock icon and I need to configured as shown in below image
How can I configure this?
Thank you !
