csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not ...
Best is to create an ACL like this :
1) elevate your role as security_admin
2) create new list edit ACL on incident table and field as state
3) use advanced checkbox as true
4) admin overrides uncheck - means even admin cannot list edit
4) enter script as
answer = false;
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