Block Save/Update when Activity Stream Post button is greyed out — Time Logging Enforcement

Hi Community,We have a requirement to enforce time logging on Task-based forms (Incident, Change, etc.) in ServiceNow.What we have built: A UI Script that adds Hrs/Mins input fields next to the Activity Stream Post buttonPost button is greyed out unt...

• Question

How to make card on SOW visible on the basis of roles or user criteria?

Hi Community,  I have created a card called 'VIP Incidents' by making changes in client script include 'SowIncidentLandingPageUtils' . I want this card visible only to members of two assignment groups say A and B .How can I achive this?I have created...

• Question

Portal - Additional comments mandtory for REOPEN Incident

Hi Team ,  When incident is reopened from Portal - Additional comments should get mandtory asking that "provide reason for reopeneing this incident ' .   @Ankur Bawiskar  @Ehab Pilloor  Need your help here  Ehab Pilloor

• Question

How to reference a component in UI Builder from a script

So my end goal is to hide certain attachments from views if they've been marked as having PHI.I have a new column in the sys_attachments table called phi_pii that's a bool and an ACL that controls whether or not a specific attachment is viewable base...

• Question

Default Landing Page for SOW

Overview: This document explains how to manage and customize homepage redirection for users in the ServiceNow interface. It focuses on using the sys_homepage_destination_rule table to control where users land after logging in, based on their roles or...

• Article

Now Assist Skill Kit - Tool Documnet Intelligence, Action Ask a Question

I need some help with this. I'm creating a skill which needs to read word doc (docx) from a record and I need to format that content. To read the document, I'm using a tool inside the skill called Document Intelligence with the Action set as "Ask a q...

• Question

Australia Platform analytics

Hello All,we upgraded our sandbox instance to Australia and verifying migration of dashboards etc. as part of this we want to 1) Audit Indicator visibility to ensure indicator source ACLs don't prevent end users from seeing data they should see once ...

• Question

How to create pdf below content

• Question

Auto enable recording, Copilot and facilitator for MIM

We are performing a feasibility check to evaluate if recording, Copilot, and facilitator can be automatically enabled for MIM meetings.Looking for document feasibility, limitations, and recommended approach.Currently Notify connector is implemented b...

• Question

Document Intelligence Process Error

Hello, Looking for some assistance in understanding the this error I am receiving on my use case for document intelligence. I received no errors during the training of the use case,  however when I added integration I started receiving this error on ...

• Question

How to add Add to cart button by default for catalog items in Employee Center?

Hi Community, I am developing the Employee Center from scratch for our client and strangely, I came across one thing.The catalog items on their own configuration level do have the 'Hide Add to Cart' disabled, and they correctly appear in the Service ...

• Question

ATF - Reusable Test - Input Variables - Make it Dependent

Hello all - I am trying to create 2 input variables in my reusable test, and make one dependent of another like parent-child. I can see fields dependent and dependent on field in input variables table.So, trying to use like:Set Child variable's depen...

• Question

Portal announcement

I am creating records in the Announcement [announcement] table using a Record Producer. I have added this Record Producer to multiple portals (e.g., Service Portal (SP) and HR Portal). When a user submits the Record Producer, the Announcement record...

• Question

Demohub Demo Data issue

The Demohub installation process has been the same for years. But recently, the process requests that you Zboot the instance, and check the "Reinstall demo data after ZBoot".  We then have to raise a Support call to delete the demo data, which can ta...

• Question