I requested a Personal Developer Instance (PDI) seven days ago

[sonamkumar0]

Hello ServiceNow Team,

I hope you are doing well.

I requested a Personal Developer Instance (PDI) seven days ago, and my request is still showing "Waitlisted for instance." No instance has been assigned to my account yet.

I understand there may be high demand for PDIs, but I would like to confirm whether my request is progressing normally or if there is any issue with my account.

Below are my details:

• Developer Account Email: ****@gmail.com
• Release Requested: Zurich
• Status: Waitlisted for instance
• Wait Time: 7 days

I have attached screenshots for reference.

Could you please check the status of my request and let me know if any action is required from my side?

Thank you for your time and support.

Kind regards,

Sonam

[AndersBGS · Accepted solution]

Hi @sonamkumar0 

There is no support available for PDIs, so only thing you can do is wait till you will be assigned a PDI.

[Tanushree Maiti · Accepted solution]

Hi @sonamkumar0 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if it is already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.

[Aditya_hublikar]

Hello @sonamkumar0 ,

Most welcome 😀 .