I want to hide specific portals when accessed from mobile devices.

[M_Tomy]

Dear Expert

Please tell us.

I want to hide or disable access to only certain portals when accessing the Employee Center from a mobile browser.
I want to create a user criteria to meet this in the portal availability settings.
What table should we use to set the user criteria?
I don't know which table to use for the user criteria.
If possible, I would like the criteria to be fixed values.

Supplementation
However, I would like to be able to access all portals when accessing from a desktop browser.
I would like to be able to access all portals when accessed from a desktop browser.
We do not use Now Mobile.

Please let me know if you have any insights.

Thank you in advance.

[Community Alums · Accepted solution]

Hi @M_Tomy ,

By user criteria you cannot detect web browser unfortunately.

These articles will explain client-side detection in details : 

• https://stackdiary.com/detect-mobile-browser-javascript/
• https://developer.mozilla.org/en-US/docs/Web/HTTP/Browser_detection_using_the_user_agent 

[M_Tomy]

@Community Alums 

Thank you very much.

So I assume that ServiceNow itself switches the browser display between desktop and smartphone at the portal, etc., but is that decision made by the above mechanism?

Best regards.

[Community Alums]

HI @M_Tomy ,

Yes the mechanism is called client-side detection.

[M_Tomy]

@Community Alums 

Thank you for your reply.
I will try to control it with the information you provided.

Thank you for your time and assistance.

Best regards.