I want to remove the review state of my change request life cycle.

dhineshkumar
Tera Guru

Hi Experts 

I want to remove the Review state of my change request life cycle form. How to do that.

Thank you.

dhineshkumar_0-1710697548711.png

 




1 ACCEPTED SOLUTION

@dhineshkumar If you want to remove it from Top then you can navigate to System UI -> Process flow

 

Filter Table with change

swathisarang98_0-1710698211464.png

make Active as False

 

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @dhineshkumar 

 

May i know what is business case to remove the state? reason begin

 

- It is OOTB state.

- Removing means, need to update OOTB flow / WF / BR and  scripts.

- Need to update state model 

- It will impact In progress changes and historical changes.

- Need to update reports / dashboard as well. 

and also removing this need a very crisp and clear Impact analysis.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

swathisarang98
Giga Sage
Giga Sage

Hi @dhineshkumar ,

 

Do you want to remove Review state completely or you want to remove it from top ?

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

@dhineshkumar If you want to remove it from Top then you can navigate to System UI -> Process flow

 

Filter Table with change

swathisarang98_0-1710698211464.png

make Active as False

 

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang