I want to write business rule for task sla table [please see description]

[snow34]

Once the SLA is breached the assignment group should be "abc"

so in the business rule i have given condition as "HasBreached is true " 

so how to write script in advanced section so that it will set the assignemnet group on incident table

[Vishnu Prasad K]

Hi,

var id = current.task;

var inc = new GlideRecord('incident');

inc.addQuery('sys_id' , id);

inc.query();

if(inc.next()){

inc.setValue('assignment_group' , gs.getProperty('abc');

)

You should create a system property, to follow best practices

[Raghu Ram Y]

Hi @snow

Create on After Update business rule on "task_sla" table.

In Advance script, write the below script

var gr = new GlideRecord('incident');
gr.addQuery('sys_id',current.task);
gr.query();
if(gr.next())
{
gr.assignment_group = "sys id of the group name";
gr.update();
}

I hope it helps, if so please mark it as HELPFUL and CORRECT.

[Raghu Ram Y]

@snow
Have you gone through my suggestion?

[snow34]

yes but the same thing i want on sc_task table