
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2020 03:03 PM
I have modified the IM Create/Edit widget by adding a field called "Opened For" that allows selection from the Sys_User table. The problem is that the value is not writing to the idea table. Using an alert, I've determined that the value is "Undefined" so therefore cannot write to table. I don't know how to query the Sys_User table for the field to get the value.
I am Extremely new to widget development and am really struggling
Here are the changes made to the widget:
HTML added field:
<! -- Added Requested for Sys User Unit Selection -->
<label for="u_opened_for"
class="field-label"
title="{{data.label_hover_opened_for}}"
aria-label="{{::data.formModel._fields.u_opened_for.label}} "
tooltip-right="true"
{{::data.formModel._fields.u_opened_for.label}}
</label>
<sn-record-picker field="u_opened_for"
table="'sys_user'"
display-field="'name'"
value-field="'sys_id'"
search-fields="'name'"
page-size="100" >
Server Script - added label only
//hover over
data.label_hover_opened_for = "Are you submitting this for another associate or yourself";
data.messages.formLabels = {
'title': gs.getMessage('Title'),
'category': gs.getMessage('Category'),
'description': gs.getMessage('Description'),
'u_epic': gs.getMessage('Idea Details'),
'u_collaborators': gs.getMessage('Collaborators'),
'u_business_unit': gs.getMessage('Benefiting business line'),
'u_opened_for': gs.getMessage('Opened for')
Client Controller
$scope.data.formModel = {
_fields: {
// Add Opened for field
u_opened_for: {
label: $scope.data.messages.formLabels.u_opened_for,
name: $scope.data.messages.formLabels.u_opened_for,
stagedValue: ($scope.data.ideaInfo && $scope.data.ideaInfo.u_opened_for) || '',
value: '',
displayValue: '',
type: 'reference',
mandatory: true,
mandatory_filled: function () {
return !!($scope.data.formModel._fields.u_opened_for.stagedValue);
},
isMandatory: function () {
return true;
}
},
var _getRequestParams = function (formFields, widgetMode) {
var requestParams = {};
requestParams.sysparm_sys_id = $scope.data._attachmentTableSysId;
requestParams.sysparm_u_opened_for = formFields.u_opened_for.stagedValue//does not work
}
I have updated the script includes/scripted rest api for idea to send the info from sys_parm_u_opened_for to table but because this value is undefined, it cannot write it.
Here is what form looks like:
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-30-2020 01:27 PM - edited 11-14-2023 02:23 PM
UPDATE: 11/14/23 - This code was working and it no longer works. We are on Utah version. I'm not sure at what point this quit working but I'm trying to figure out a new solution
Thanks this did help. It wasn't quite the right answer but close.
Make the following changes to the client script:
Add
$scope.u_opened_for = { displayValue: $scope.data.u_opened_for.name, value: $scope.data.u_opened_for.sys_id, name: 'u_opened_for' };
Add
$scope.$on("field.change", function(evt, parms) { if (parms.field.name == 'u_opened_for'){ c.data.setu_opened_for = parms.newValue; }});
Don't change anything on this part of the client script section
// Add Opened for field u_opened_for: { label: $scope.data.messages.formLabels.u_opened_for, name: $scope.data.messages.formLabels.u_opened_for, stagedValue: ($scope.data.ideaInfo && $scope.data.ideaInfo.u_opened_for) || '', value: '', displayValue: '', type: 'reference', mandatory: true, mandatory_filled: function () { return !!($scope.data.formModel._fields.u_opened_for.value); }, isMandatory: function () { return true; }, },
change
requestParams.sysparm_u_business_unit = formFields.u_opened_for.stagedValue;
to
requestParams.sysparm_u_opened_for = $scope.u_opened_for.value;
Add the following to the server script
data.u_opened_for = {
'name': '',
'sys_id':''
};
And voila it works!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-13-2023 03:59 AM
Hi Litchick10.
We have the similar requirement where we wanted a custom field on Idea portal which is a drop down and should write back to Idea table.
It did work in Tokyo but when we upgraded to vancouver its not working at all,.
Its like, if you try to pass the hardcoded value from widget's client script, it works, but does not take the actual values provided on front end from HTML code.
Do you have any solution?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-13-2023 11:58 AM
I haven't been able to get this to work after the upgrade. Sorry I can't help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-09-2024 04:11 PM
@litchick10 - Could you please let me know How you disable the edit button in idea portal from that three dot in idea portal.
I could see that, there are 3 options (Edit,Delete and open in platform). We dont want to user to edit the idea in the portal. Please help!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-23-2024 02:55 AM
Hello,
Can you help me with this,
Add Priority field in Idea Portal - ServiceNow Community
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-14-2020 01:42 AM