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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer blogHeading to World Forum Sydney? So Are We.G'day, Community! If you're an Australia-based practitioner, or just
love a good ex...Read MoreDeveloper blogIncident: Developer Site Restored and PDI Availability IssuesUpdate: July 27, 2026 ...Read MoreDeveloper Advocate BlogCalling ServiceNow AI Skills via REST API: A Complete WalkthroughEverything AI in Servi...Read MoreDeveloper blogKeeping PDIs Available for Active Builders: Upcoming PDI Reclamation ChangesLately, it’s become ha...Read MoreDeveloper blogHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MoreDeveloper Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreDeveloper Advocate BlogMore Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!More Calls. More Build...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MoreDeveloper Passport blogDeveloper Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia ReleaseRead MoreDeveloper Passport blogServiceNow Flows in the Australia Release | Developer PassportOn today's episode of ...Read MoreDeveloper Passport blogUI Updates you've been waiting for! Developer Passport: AI Experiences Part 1Australia Release: Mod...Read MoreDeveloper Passport blogNew UI Interactions! Developer Passport: AI Experiences Part 2If you’ve spent any ti...Read MoreDeveloper Passport blogReleaseOps in the Australia Release | Developer PassportIf you've ever coordinated a big ServiceNow deployment...Read MoreDeveloper Advocate BlogZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer forum502 Bad Gateway while accessing PDI dev391062My PDI is in offline state and when trying to access, it is showing 502
Bad Gateway...Read MoreDeveloper forumknowledge articles should be editable to all the users with ITIL RoleHI all,Currently the k...Read MoreDeveloper forumPassword Reset Enrollment - IssueHi, We have a sub-prod instance in which we are trying to get a better
understandin...Read MoreDeveloper forumHow to make Assigned To mandatory when clicking Resolve button on HR CaseHi Community,I have an...Read MoreDeveloper forumCSM Workspace Landing Page Variant – Syntax Error & Missing "Hello, User!" MessageHi Community! 👋My CSM...Read MoreDeveloper forumUsing a Different Week Start for Reporting than Global WeekHello, I have a team t...Read MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.GRC eventsOn Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close
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8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=communityRead MoreHAM eventsServiceNow Exchange: [EMEA] Hardware Asset Management Office HoursWelcome to our dedicat...
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8:00 AMRead MoreITOM eventsServiceNow Exchange: How to Maximize Observability Integrations with AIOpsJoin ServiceNow ITOM A...
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9:00 AMhttps://info.servicenow.com/ServiceNowExchange-IT-Solutions-events.html?cid=losn:comRead MoreServiceNow AI Platform eventsServiceNow Exchange: Platform Academy - What's New in ATFExplore the newest ATF...
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10:00 AMhttps://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:comRead MoreProcess Mining eventsServiceNow Exchange: Getting started with Task MiningGet started with Task Mining and learn how to uncover ...
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7:00 AMhttps://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:comRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
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Resources to exploreNew EpisodeBreak Point: The ServiceNow Developer PodcastBreak Point is the podcast for ServiceNow admins, developers, and builders of all skill levels.Video CTAYouTubeServiceNow Developers YouTube ChannelLearn about the latest releases, AI features, and other tips and tricks.
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Hi, I have a new requirement where, using a Record Producer, I need to map data from an Excel file directly into a custom table. The Excel data should be imported and mapped to the table fields directly, rather than being uploaded as an attachment.Pl...
HI all,Currently the knowledge articles are editable to can cantribute criteria tab in knowledge base. But I want 1. The users with the ITIL Should edit knowledge articles but only after the ownership group approves. And if the members in ownership ...
I found sn_ppt_export application installed in the instance. Due to organization policy, I can not use Microsoft PowerPoint add-in to create a new template. I just create it in the instance for Operational Resilience scope. I create a new UI action a...
Dear All, Currently,creating ATF Test script for the scenario like submitted the request through portal and validate the requested item in the platform. need to validate the displaying customized Short description like "Access" + "Access Type" + "Ap...
Use Case: I wish to create a PDF or Word document derived from the ticket. Upon clicking the 'Generate Certificate' button, the document should be produced and attached to the corresponding ticket. Solution: The subsequent steps implement a method...
This is not a question but more of a solution for anyone who runs into this issue for Service Operations Workspace. We noticed in our instance that the copy attachments from interaction for when you click "Create Incident", the attachment isn't flowi...
Hi, We have a sub-prod instance in which we are trying to get a better understanding of the Password Reset module. In particular we are working on the Password Enrollment module. The issue we are having is upon submitting questions and answers for ...
Hello. When our end users need help from the HR Department, they fill out Record Producers. Most of the fields/answers entered get crammed into the Long Description of the resulting Case Record. The problem we have is that first, the HR Agents nee...
Hello, I have a team that is looking to report on Incidents/SLAs for their team using a weekly filter, however their metrics are set for a Sunday-Saturday week, versus the Company's weekly start which is Monday-Sunday. We have Performance Analytics. ...
We recently updated our instance and we now have the new "Save as Draft" feature on our catalog forms. However, when using this feature, we've noticed that one of our fields always goes blank when we open a saved draft. The field is in a variable set...
Hi Community,I have an existing Resolve UI Action on the HR Case (sn_hr_core_case) table.Currently, when the user clicks Resolve, the system prompts the user to enter Work Notes and then resolves the case.Below is the existing UI Action script: funct...
Hello, Has anybody recently used "Now Assist Extract Information from Document". I'm trying to extract information from document. To be more precise, invoice where it is generating a document task. But Source record is coming as empty because of whic...
Built a read-only scanner for shadow AI on ServiceNow, agents, tools, and credentials that are running but were never inventoried anywhere.One scan turned up seven agents and eleven credentials, twenty nine findings ranked by severity and confidence....