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If any issue with cloning, will there be any chance that even ServiceNow support cant login?

Suggy
Giga Sage

1. Can this scenario really happen where - Due to some wrong cloning configurations (Cloning, preservers, exclusions) every user loses access to instance login, including maint/ServiceNow support team where they cannot login at all and Instance is BLOCKED for ever? Can this ever happen?

 

2. If yes, How to ensure that such scenario will not happen?

5 REPLIES 5

None of those links answered my question