Redirecting Catalog Item Searches to ESC Portal

[divya216]

Hello all,
When a catalog item is searched in the global search or in the Related Search on the Incident form, it should redirect the user to the ESC portal instead of the backend (catalog) view. We need to customize the global search specifically for the platform view. How can we achieve this?

[Runjay Patel]

Hi @divya216 ,

I dont think so it is possible.

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[Ankur Bawiskar]

@divya216 

from where are you searching please share screenshot

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[divya216]

Hi @Ankur Bawiskar,

Please refer to the screenshot of Global Search below.

Screenshot for Related Search on incident form

[Ankur Bawiskar]

@divya216 

check this link

How to enable Recent searches on custom portal 

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