If condition on reference field not not evaluating correctly

[E_19]

Hi All,

I have 2 client scripts both are same as below 1 onload and the other on change.

The problem I have with the below script is that the section tabs are only briefly shown regardless if condition is met or not. I added the alert(gr. name); to check that the company name returned   matches my if condition but despite a match the tabs are only shown briefly and then hidden again.

Default for the section is show.

I think the problem lies in the if condition but I am unable to figure out what it could be.

Does anyone have any idea what is going on with my script and why its behaving this way?

var gr = new GlideRecord('core_company');

gr.addQuery('sys_id', g_form.getValue('company'));

gr.query(myCallbackFunction); //Execute the query with callback function

function myCallbackFunction(gr){

while(gr.next()){

alert(gr.name);

if(g_form.getValue('gr.name').indexOf("ABB") != -1 ){

g_form.setSectionDisplay('company', true);

}

else {

g_form.setSectionDisplay('company', false);

Many Thanks,

Ellie

PS: I have the 2 types of script at the moment as there are a lot of incidents with ABB company that don't display the tab but there will not be an onchange happening on these. Any better idea on this also welcome

[nthumma]

How are you setting company field value on the form? are you setting using any on load script?

[E_19]

Hi srnwebie,

This is on incident form and the company field is a reference field from core_company table. Either SD add company via lookup or if caller is added first company is auto populated.

Dictionary Info: incident.company

<rendered_body> Table task Field company Type reference Reference core_company

Thanks for helping

Ellie

[tobrien]

if(g_form.getValue('gr.name').indexOf("ABB") != -1 ){
g_form.setSectionDisplay('company', true);
}
else {
g_form.setSectionDisplay('company', false);

This appears incorrect to me ...

Using single quotes around the gr.name will force it to NOT be evaluated... and double quotes inside javascript is always dicey ...

I'd suggest trying:

if(g_form.getValue(gr.name).indexOf('ABB) != -1 ){
     g_form.setSectionDisplay('company', true);
}
else {
     g_form.setSectionDisplay('company', false);

[E_19]

Hi Tony,

I have made the recommended changes but the behaviour is still the same the section tab briefly appears for all companies and then disappears again.

Any other idea on this?

Many Thanks,

Ellie