We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

If condition with empty value in flow designer not working

Koyel Guha
Tera Contributor

Hi,

I am trying to design a flow logic in flow designer to update the Incident state field to Cancelled if the field configuration item is empty. If the field Configuration Item is not empty then I am updating the Configuration item's Assigned to field value to the Incidents Affected user.

When I am putting if condition (if configuration item is not empty), its throwing an error.

KoyelGuha_0-1715945272592.png

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

What error you are getting?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi Atul,

I have managed to fix the issue by myself. 

Thank you for your response.