Image data was lost due to clone back.

Tepp
Tera Expert

‎10-03-2022 05:45 PM

Hi,

 

When I cloned back, the icon images, etc. that I had set for the target instance disappeared.
Instead of becoming the same image as the source instance, they have disappeared.
*Since the source and target instances used the same image data, they had never disappeared in previous clones.

I have no idea why it disappeared in this clone.

 

Best regards,

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Mahendra RC
Mega Sage

‎10-03-2022 07:35 PM

Hello @Tepp 

Could you please check once if the table that stores the icon, images etc is added under table Clone exclude tables (clone_data_exclude). If the table is included under exclude tables list then the data for this table will not clone from your Source instance to Target instance.

Also check if the table is mentioned under Preserve data (clone_data_preserver) table. Preserved data is stored on the target instance before cloning begins and is restored on the target instance after cloning. For example, if the target is a MID Server, you must not overwrite the MID Server [ecc_agent] table.

Basically:
Preserve means: keep what data is already there on the target instance, but add to it.
Exclude means: If no preserve, don't even bring data to the target instance, but instead make it empty. Otherwise, if perserved, but excluded, then keep what is there, but don't touch it.
Please check KB Article to understand Exclude tables and Preserve data more clearly.
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