Image in KB Article are in different format in Technical and SP View

Al-JhonV
Kilo Sage

Hello All,

After upgrading to Australia, we noticed that image rendering in Technical View and Service Portal is now different.

Left: Technical View
Right: Service Portal View

AlJhonV_0-1783408729678.png

 



As shown in the screenshots, the images display correctly in the Technical View. However, in the Service Portal View, the images appear significantly larger and are no longer displayed side-by-side as expected.

Has anyone encountered this issue after the Australia upgrade? Any guidance on the cause or possible fix would be greatly appreciated.

Thank you.

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