Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Import a text file from Mid server location into ServiceNow

Sajan3
Tera Contributor

Hi all,

I am working on a requirement where a fixed length text file needs to be imported from a folder on the mid server location into ServiceNow. I have tried replicating the same in a personal instance by installing a mid server on my local machine. Though giving the correct credentials, hostname/server name and the filepath, i am getting an ftp error 530: which happens when the authentication fails. 

find_real_file.png

find_real_file.png

Also, i wanted to get some help on the other possible approaches to implement this requirement. I am currently looking for implementing the same using javaScriptProbe; but could not clearly understand how to fetch the file from the midserver.

Any help is greatly appreciated!

Thanks,

Sajan

2 REPLIES 2

p_espinar
Kilo Guru

Hi Sajan,

currently there is no OOTB way to perform what you say. You need, either a FTP server, or alternatively, if you want to transfer files from a folder of the mid server, you can use the SN Guru utility:

Scheduled File Import via Mid Server

Un saludo,
Pablo Espinar
Consultant at Econocom Spain

Please mark this response correct if I've answered your question. Thanks!

sachin_namjoshi
Mega Patron

Please check below for solution to import file from mid server to SN instance.

https://community.servicenow.com/community?id=community_question&sys_id=b84f4290db7a17001cd8a345ca96196a

 

Regards,

Sachin