Import Application Failure

mitchellhenry
Tera Contributor

Using Helsinki in my DEV instance, I'm trying to import an application from source control, and receiving the following error:

"The application has been changed since it was last imported or exported. Either export the changes or elect to lose unsaved work."

This is my first import (the application didn't previously exist in my instance).   I've tried both BitBucket and GitHub...same error.   Also, I've made no changes directly on the data outside of ServiceNow.

Any help will be greatly appreciated!

-Mitch

25 REPLIES 25

Hi Mitch,



Here's the response from the developer... Can you verify? Try removing the app and then doing a fresh import.



It means you're trying to import an application from git that already exists locally and has uncommitted local changes. (presence of sys_update_xml records for that application)


Thanks again for all the advice, Chuck.



I agree, the error message would indicate there was a collision happening, but I never created the application prior, from scratch...only went through the lab, and used the lab instance...a teammate saved it off to his GitHub instance, and I forked it from him...before this one, I tried to import Corey Seering's 'GameTimeNow' application...same failure.   I'm doing something wrong or I've hosed something in my instance...just not sure what to look at.  


Hi Mitch,



Something definitely sounds biffed, for sure. Personal developer instance or corporate instance? If it's corporate, then you can call customer support and see what they have to say about it. If personal developer instance, try the Instance Help section of the community.


thanks Chuck...its my personal dev instance, so I'll need to twist and turn solo.   If anyone else has a similar experience or a unique test application to provide via GitHub or BitBucket, might be helpful.