Has anyone run into anything similar? Using Azure AD Provisioning, I'm trying to import a custom attribute (extensionAttribute7) that holds the UCDID value to the u_ucdid field added to the Sys_users table but it is only successful on Creates (i.e. New users). The provisioning logs indicate that it IS attempting the change for Updates (inServiceNowOutDelta entries), but the change never comes over. there are no errors in the logs.
Additional Notes
Platform is Utah Patch 7
Provisioning attribute mapping is selected for Create, Update, Delete
New users in ServiceNow are populated with the correct attribute., but no existing users (~250,000)
Any suggestions appreciated.
Scott Whitman
