Importing application from one PDI to another PDI

vrushalim20
Tera Contributor

‎01-09-2024 05:50 AM

I'm new to ServiceNow and I am unable to load import set from one instance to another.

I tried exporting my update set as an XML file and then retrieving in another instance. It shows loaded and committed but I am unable to view my application in another instance. I even tried elevating the privilege to security_admin but no effect on the results.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-09-2024 10:25 AM

Hi @vrushalim20 

 

Sometime, it is cache issue. Try cache.do and log out n Login again. Also  please check while moving there is no conflict and update set comitted successfully. 

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Sainath N
Mega Sage
Mega Sage

‎01-09-2024 10:34 AM - edited ‎01-09-2024 10:35 AM

@vrushalim20 : Could you open the committed update set and make sure the configuration files (import sets) in this case are available under the "Customer Updates" related list? If that's not the case, this updateset did not capture the changes.

sainathnekkanti_0-1704825239502.png

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

 

Sandeep Rajput
Tera Patron
Tera Patron

‎01-09-2024 10:43 AM

@vrushalim20 If it is about the module related to application not appearing, then you can do a logout and login again and the new module will start showing up in the application navigator.