Importing application from one PDI to another PDI

vrushalim20 · ‎01-09-2024

I'm new to ServiceNow and I am unable to load import set from one instance to another.

I tried exporting my update set as an XML file and then retrieving in another instance. It shows loaded and committed but I am unable to view my application in another instance. I even tried elevating the privilege to security_admin but no effect on the results.

Dr Atul G- LNG · ‎01-09-2024

Hi @vrushalim20

Sometime, it is cache issue. Try cache.do and log out n Login again. Also please check while moving there is no conflict and update set comitted successfully.

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Sainath N · ‎01-09-2024

@vrushalim20 : Could you open the committed update set and make sure the configuration files (import sets) in this case are available under the "Customer Updates" related list? If that's not the case, this updateset did not capture the changes.

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Sandeep Rajput · ‎01-09-2024

@vrushalim20 If it is about the module related to application not appearing, then you can do a logout and login again and the new module will start showing up in the application navigator.