We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

In checks table the form view record is not found but in list view record is present

Abhishek118
Tera Contributor

After clone the OOTB checks are visible on the list view but when opening the record its showing record not found.

we tried exporting the XMLs of the records but same record not found error comes might be because of protection policy is read only, any idea how to fix this issue 

1 REPLY 1

chaithu1489
Kilo Sage

we cannot bypass servicenow policies