in DPM getting error "configuration. Breakdown is either invalid or not linked: sys_id"

[Community Alums]

 

While adding indicator as KPI in digital portfolio management dashboard getting error "configuration. Breakdown is either invalid or not linked: 998a9cc37774211051d2308eec5a993a. Contact your ServiceNow administrator for more information." Using Indicator "% Problems closed within SLA"

I am not able to find this breakdown sysID in where in system .Please let me know how to fix this error.

[Vindula Samuel]

any update on this, is it resolved ?

[Johan13]

We also have this issue, any ideas for solution?

[Vindula Samuel]

@Johan13 @Community Alums The issue is occurring because few new breakdowns were introduced in the DPM scope, previously if you were using similar breakdowns from SPM scope or if you are using older version of breakdowns, replace them with new ones.

For example, previously we used Taxonomy node, Service breakdowns in SPM scope, now I have replaced them with similar ones in DPM scope and map them similar to the previous ones.

The issue then got resolved, however you will lose the previous data of the older breakdowns