In email client templates, attachments are not appended to the email.

ChodisettiP
Tera Contributor

Hi Everyone,

In email client templates i have created templates for that some attachments are there but when i trying to compose the email and selecting that particular HR template attachments are not appended to that email. How to append those attachments?

The below template having attachments but those are not appended while applying the template

ChodisettiP_0-1735644272342.png

 

5 REPLIES 5

Musab Rasheed
Tera Sage
Tera Sage

Check this out.

https://www.servicenow.com/community/itsm-articles/add-attachments-to-the-email-client-template-auto...

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hi Musab,                                                                                                                                                                              This code will work for scoped application?

It should work, Please try.

Please hit like and mark my response as correct if that helps
Regards,
Musab

Ankur Bawiskar
Tera Patron
Tera Patron

@ChodisettiP 

check this link

Copy attachments to Email Client Template (...) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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