IN ESC Portal : profile picture is visible

[chandan31]

Hi ,

Can you help me regarding the profile picture is not visible in ESC portal in the header part of the ESC portal.

Thanks ,

Chandan 

[Sandeep Rajput]

@chandan31 Please check if your logged in user has access to sys_attachment table. Whenever an image is uploaded using the profile page, it gets uploaded on sys_attachment table.

If the user doesn't have access to these records then the profile picture may not show up.

[chandan31]

Hi ,

Only second record generate. Please let me know how to generate first one.

@Sandeep Rajput 

[Sandeep Rajput]

Check if your profile widget is functioning correctly as the widget itself creates the thumbnail record which is used to show on the ESC portal header.