In FSM Work order task close means work order is closing- need script name

Gillerla Rajesh
Tera Contributor

Hi There,

 

In FSM we have work order and work order task, when all work order task is close means work order is closing, 

i need to know which script running ,

 

i need to give some condition in that script based on tha condition it will move to close.

 

any one help me with the script name like Business rule etc..

 

 

Regards,

Rajesh Gillerla.

1 REPLY 1

Voona Rohila
Kilo Patron
Kilo Patron

Hi @Gillerla Rajesh 

Check Roll Up Changes Business Rule, refer Below docs link.

VoonaRohila_0-1729783262726.png

 

https://docs.servicenow.com/bundle/vancouver-field-service-management/page/product/field-service-man...

 


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP