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In FSM Work order task close means work order is closing- need script name

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‎10-24-2024 07:45 AM - edited ‎10-24-2024 07:46 AM

Hi There,

 

In FSM we have work order and work order task, when all work order task is close means work order is closing, 

i need to know which script running ,

 

i need to give some condition in that script based on tha condition it will move to close.

 

any one help me with the script name like Business rule etc..

 

 

Regards,

Rajesh Gillerla.

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Voona Rohila
Tera Patron

‎10-24-2024 08:21 AM

Hi @Community Alums 

Check Roll Up Changes Business Rule, refer Below docs link.

VoonaRohila_0-1729783262726.png

 

https://docs.servicenow.com/bundle/vancouver-field-service-management/page/product/field-service-man...

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
5x ServiceNow MVP
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