In my custom Application, I am unable to select the Categories from the "Global" application?

[wengkin]

I created a service catalog item using the Application Studio in the application "Testing". When I tried to select a category, I was not able to find any available categories. However when i switch to the "Global" application, the categories appeared.

Is there a restriction that does not allow me to select categories that are created from different applications?

The error i received "The 'Catalog Item Category' record is in application 'Global', but its 'Catalog Item' parent record is in application 'APAC Testing'. The record and its parent must be in the same application."

Edit: I do find it strange that only Catalog Item Category has this restriction, but we don't face this issue with Catalogs, and/or other fields.

[Pradeep Sharma]

Hello Weng,

You are right. Global categories cannot be selected while creating a catalog item in the scoped app.

[wengkin]

Hi Pradeep,

Does that mean I need to complete my app before I can select Global category?

[Pradeep Sharma]

CC rohantyagi

Hello Weng,

OOTB you cannot ship global category with catalog item in a scoped app. In this case, you need to create a category in the same scope. rohantyagi. Can you please confirm if this is expected behavior?

[wengkin]

Hi pradeepksharma,

Please do clarify if this is really the expected behavior. It would be strange to create categories that are only valid for an application. And while catalogues and other selections does not have that restrictions. Please help.