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Forum Posts

Embed auto login for power bi in Service Portal Servicenow

Hi,In our organization we need to implement an automatic login for Power BI within a page of our ServiceNow Service Portal.Any ideas on how to pose this?We want to prevent Service Portal users from having to log in to the Power BI report to view it.I...

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Victor Mesa by Tera Contributor
  • 1062 Views
  • 1 replies
  • 0 helpfuls

Location and Building alternative name options?

I'm looking for a way to use a set of alternative building and location names in addition to the CMN_Location name field, in self service portal forms to help end users find the location they are looking for. My organization has over 1000 locations  ...

MarcusRed1 by Tera Contributor
  • 1858 Views
  • 2 replies
  • 0 helpfuls

Resolved! Change the number of items to display in the list

Good afternoonI appreciate anyone who can tell me how to modify the number of records that are displayed when creating a catalog UI policy, since not all elements are displayed. For example, only display up to the letter F  Thanks

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Change label in a report

I have a report on a database view (Project State and Project Task State), both have the header 'State'.  I want to change at least one of the column headers to avoid confusion during the extraction of the list-type report.   How? 

Carlo1 by Tera Contributor
  • 2264 Views
  • 5 replies
  • 0 helpfuls

Resolved! Ui Action on List - Get Filter as EncodedQueryString

Hi All, There is a list with users Expense Lines. User is able to filter the list and by pressing the UI Action an export list (csv) should be generated via processor. Because some attributes necessary for the export are collected from a configuratio...

Tuna by Tera Guru
  • 4646 Views
  • 2 replies
  • 1 helpfuls

Resolved! Add UI Page to Agent Workspace Side Navigation?

I'm extremely new to ServiceNow development, and haven't quite grasped all of the concepts yet, I've searched everywhere but haven't been able to find this type of solution - I created a UI Page that displays a monitoring solution that is specific fo...

rpedersen360 by Tera Contributor
  • 2413 Views
  • 2 replies
  • 0 helpfuls

Configuring email account in PDI

Hi All,  I am trying to learn on notifications and part of it was creating inbound email actions. But there was no email account configured in PDI. can anyone please help on how i can configure an email account.I have seen at places that its not poss...

mrakeshchv by Tera Contributor
  • 7270 Views
  • 17 replies
  • 2 helpfuls

Resolved! Incident FCR report to filter out cases OnHold/Pending

Hi, I am building a FCR report for which below are the requirements : 1. Incidents which were put on hold anytime during Incident lifecycle from New to Closed, must be excluded from the report.2. Incidents created and resolved on same group should be...

vivek72 by Tera Guru
  • 2282 Views
  • 9 replies
  • 1 helpfuls