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add attachments to the table through email

HiHow to attach any files to the incident record through inbound email action.In the instance there is a OOTB create incident inbound email action but there is no any attachment related code over there.

averyscotts by Kilo Contributor
  • 1792 Views
  • 3 replies
  • 0 helpfuls

Resolved! Get field value with column label

Hi,I want to retrieve field values with column labels in script include, i dont have column names, please suggest if its possible.

Habib2 by Tera Expert
  • 2505 Views
  • 11 replies
  • 1 helpfuls

Error in flow designer for unexpected character

I have a reference field deaprtment having the below value Unit  Ground Floor,"C" Block, I used Submit Catalog Item Request and try to create a ticket but it shows below error Caused by: Unexpected character (C) at position 3701. Please help

JPSS by Tera Contributor
  • 983 Views
  • 2 replies
  • 0 helpfuls

Resolved! code snippet flow designer

Hi therenot sure if something is wrong with the below, the catalog item its not calling the below flow, i have it as scripted task on the catalog item. when it test it manually using the flow,  the REST part of the flow works perfectly well. on the c...

levino by Giga Guru
  • 1733 Views
  • 3 replies
  • 1 helpfuls

How to create custom tables and fields through API?

I am looking for information on how to create custom tables and fields through a scripted API solution. We have many data tables we want to replicate in SNOW and have yet to find a way without going through the System Definition -> Tables -> Create N...

Inputs to flow designer script is not working

Dear All, I tried to write a script for task sla table, but its not  accepting the inputs if i provide the sys_id..Please help. It says input is invalid. Trigger of my flow is task sla. var inputs = {};inputs['sys_id'] = '23f306c4dbc7c1d0f328a0560596...

Kavya16 by Tera Expert
  • 3319 Views
  • 5 replies
  • 1 helpfuls

Resolved! Reference qualifier on sys_user table

Hello Experts,I am trying to create a reference qualifier on the sys_user table to prevent the user from being the same as their manager. I triedsys_id!=javascript:gs.getUserID();and that just prevented me from selection myself as manager for a...

Lisa Conn by Tera Expert
  • 1372 Views
  • 3 replies
  • 1 helpfuls

Approval Delegation

I am trying to make a business rule to allow an assignment group the ability to add and remove delegates from a manager user record. Once the delegate is inserted, updated, or deleted it should either show the newly inserted/updated delegate as the a...

Eli Hurst1 by Tera Contributor
  • 4840 Views
  • 6 replies
  • 3 helpfuls