HiHere I want to populate caller field in the owner field(referring to user field same as like caller field) what ever the incident number populating that caller should be populated in the owner field.I tried reference qualifier in the owner field -...
Hi , Some text in custom service portal not get translated, I don't get what the reason. I updated the system localization-->Message and Translate Text. But it is not working. Please help to fix the issue. ThanksArun
Hello Team, I have a requirement as below, Whenever user selects exports .xlsx/.csv from case list> File should be opened directly in google sheets when user clicks "Download" button. So I have created new context menu action and updated below scrip...
It seems that there is no way to call a client-callable flow directly from within the context of a catalog item's form, for example within an onLoad or onChange trigger for populating variables or information with as low-code as possible approach. Ha...
Hi Team, I'm a newbie with Rest API within Service now and found this via now learning: https://nowlearning-nlinst01575481-001.lab.service-now.com/. I do use this for practice and act as a system administrator. I got 200 OK from Rest API Reque...
Hi all,Just wanted to know to use of this BR "Case query for agents"Thanks,Vivek
In catalog form we have a field Vendor ID where users put the value, we have to create a new dependent variable on ID which checked if the ID is greater than E44555 then only the new variable should be visible. How will we compare this value
Hi all I am trying to create a service fulfilment steps - subflow in a flow designer to trigger an Approval. I have a variable - "line manager and equivalent" in the variable set - "approver" which is linked to a user table and I want that approver ...
I would like to develop a quiz system. Is there any template/application I can download from ServiceNow Store.I tried using "ServiceNow Quiz" but it does not fit my following requirements. Kindly advise. 1. Create a Question Bank: MCQ can be radio bu...
Hi I want to customize Cancel Ui action in HRSD, for both my default view and HR Agent workspace view. Once we click on the cancel ui button, a dialog appears asking the text(reason for cancellation). After the text is entered, we click on "cancel ca...
Hello!I am receiving an Object with arrays from API response. Data array displays column ids instead of column names.I need help with how to pass all the received data into table. Example of received data:{ "page": 1, "total_pages": 3, "count": 30, "...
Hello All,When I try to search for a request number in employee center portal in homepage search bar it redirects me to platform view of the searched request. But I want my request to open in portal itself so that request details are displayed in por...
Hi everyone Can someone give me some guidance - I have installed and imported data into Certificate management module. My question is relating to change request - OOTB is this process automated or manual and where do i find out about this i am strug...
Hi Team , can anyone please help me here , when ever form loads below highlighted variables should be hide . NOTE - Please provide me the client script , UI plocy conflict is there . Thanks in advance
Hello, How can I see how the dropdown is populated? In my catalog item I have this dropdown that gets populated with options: Also, those options depend on the selected environment selected before: However after checking the catalog item variables ...
