In my custom Application, I am unable to select the Categories from the "Global" application?

wengkin
Mega Contributor

I created a service catalog item using the Application Studio in the application "Testing". When I tried to select a category, I was not able to find any available categories. However when i switch to the "Global" application, the categories appeared.

Is there a restriction that does not allow me to select categories that are created from different applications?

The error i received "The 'Catalog Item Category' record is in application 'Global', but its 'Catalog Item' parent record is in application 'APAC Testing'. The record and its parent must be in the same application."

Edit: I do find it strange that only Catalog Item Category has this restriction, but we don't face this issue with Catalogs, and/or other fields.

17 REPLIES 17

Inactive_Us1474
Giga Guru

Are the categories created for a table has option of accessibility from all application scopes ?


Hi Akhil,



Am I able to enable that option for accessibility to all application scopes? Could you should me how?


Hi Weng,



You find it if you configure your table, under Application Access section.



Hi Akhil,



Thanks for the assistance. I looked at the Category table, this is already accessible to all application scopes.




What is the Runtime Access Tracking ?