In Portal Unable to see HTML variable after submitting the catalog.

Ak8977
Tera Expert

‎12-04-2023 09:58 PM - edited ‎12-04-2023 10:07 PM

I have one variable of HTML type. After submitting the request I am unable to see the variable in the catalog variable section in form in Portal level. How I can fix this issue. Is there any workaround for it like converting html to string type during submitting the request. If yes how I can do it.
thanks,

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Anil Lande
Kilo Patron
In response to Ak8977

‎12-04-2023 11:38 PM - edited ‎12-04-2023 11:39 PM

Hi @Ak8977 ,

Just tested it and it is working for me.

Screenshot 2023-12-05 at 1.07.41 PM.png

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Thanks
Anil Lande
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Laxmi M
Tera Contributor
In response to Ak8977

‎08-05-2024 02:34 AM

Hi @Ak8977 

 

I got same issues and I gone through ServiceNow community. I tried with below options and it worked for me.

***check its associate catalog UI policy and client script which having UI type as ALL***

for this goto section part of UI policy "script" then "Run scripts in UI type" and make as "All" it should help you.

 

Regards,

Laxmi Maranabasari

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