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In Pre chat survey when i am adding only choice as IT service desk , it gives confirmation popup

rmishra4395
Tera Contributor

 

In Pre chat survey when i am adding only choice as IT service desk , it gives confirmation popup as below

We have IT Service Desk as Show Choice Question, is this correct?

 

I don't want this confirmation popup instead it should show only choice in virtual agent

 

 

1 REPLY 1

rmishra4395
Tera Contributor

can anyone help me here?