In Pre chat survey when i am adding only choice as IT service desk , it gives confirmation popup
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09-29-2024 12:26 PM - edited 09-29-2024 12:26 PM
In Pre chat survey when i am adding only choice as IT service desk , it gives confirmation popup as below
We have IT Service Desk as Show Choice Question, is this correct?
I don't want this confirmation popup instead it should show only choice in virtual agent
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10-01-2024 05:36 AM
can anyone help me here?