In Report Can we toggle month selection?

chilanka1
Tera Contributor

Hello,

 

I want a report which help to toggle between month (January, February......dec). That means If I select January, it should display all the ticket created based on the categories in the month January.  I tried the below link and grouped based on category. But I want to toggle between months.

 https://www.servicenow.com/community/platform-analytics-forum/how-to-create-trend-line-report-over-...

Any idea is appreciated. Thanks in Advance.

 

 

3 REPLIES 3

Hemanth M1
Giga Sage
Giga Sage

Hi @chilanka1 ,

 

Create a trend type report , trend by month , group by category and apply condition to show this year - would do the job for you:

Ex: Incident created per month and Category wise in one report:

 
 

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Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hi Hemanth,

Thanks for the response,

Actually, I did same in my instance as per the above link. But client want to select per month. There should be a toggle option if I am selecting January then need to display records created in January based on category means category in x axis and count in y axis. I didn't find any filter or dropdown to select January, February etc. (instead of created on this year --> created in January) that kind of option they are expecting. Please suggest me is it possible or not.

Hi @chilanka1 ,

 

Ther is no OOB configuration to have toggle option to select month in basic reporting, you can achive by creating some custom and functional fields on the table.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025