In Serviceportal How to display/pin a particular Catalog item on top of list in a particular category

Jay75
Tera Contributor

Hi,

In Service portal How to display/pin a particular Catalog item on top of list in a particular category.

Suppose 'Report issue' is a item which must be available in top of its category.

(Note: it is not a popular item)

 

Regards,

jay.

1 ACCEPTED SOLUTION

Luke Van Epen
Tera Guru

All catalog items have an "order" field, which denotes what position they show up in the catalog. By default this is 0, so they will display in alphabetical order, but if you set the order to less than 0 it will be at the top always.

If the order field is not on the form, you will need to set the order from a list

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1 REPLY 1

Luke Van Epen
Tera Guru

All catalog items have an "order" field, which denotes what position they show up in the catalog. By default this is 0, so they will display in alphabetical order, but if you set the order to less than 0 it will be at the top always.

If the order field is not on the form, you will need to set the order from a list