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in survey How to make question 3 should be visible if any of question 1 and question 2 is No.

prafful garg
Tera Contributor
I am building a ServiceNow survey with three Yes/No type questions. I need to configure conditional visibility (dependencies) based on the following logic:
  • If Question 1 is No → Question 3 should become visible.
  • If Question 1 is Yes → Question 2 should become visible.
  • If Question 2 is No → Question 3 should become visible.
Essentially, Question 3 needs to appear if either Question 1 is "No" OR Question 2 is "No". Since out-of-the-box ServiceNow survey dependencies only allow a question to look at a single parent question, how can I configure Question 3 to be conditionally dependent on both Question 1 and Question 2?
 

 
 
1 REPLY 1

Ankur Bawiskar
Tera Patron

@prafful garg 

that's correct OOTB it supports only 1 dependency

Approach

-> create 2 separate questions for Question 3 each with it's own dependency

Something like this

AnkurBawiskar_0-1790597916655.png

 

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Regards,
Ankur
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