in the incident table, how does the group to user filter work?

[juan9]

 in the incident table,

when i select a group, 

the users are filtered based on the group i picked.

I want to implement that functionality in another table, how do i do that?

[GlideFather]

Hola @juan9 

can you please explain your requirement once again?
I don't understand it..

[juan9]

so if you go to your incident table, there is a 'assigned group' and 'assigned to'.
if you set the 'assigned group', the field 'assigned to' will only display users in the group set in 'assigned group'

if its not clear, I would just open the incident table 

@GlideFather 

 

[GlideFather]

Ahaaa, now I got it" thanks for clarification.

It is called reference qualifier - condition that qualifies for the referencing table.

Assigned to is a refernce from sys user table and then you will specify what records from the user table can be selected.

Go t oAssigned to > click right mouse button > Configure dictionary:

In this case it can be anyone with itil role.

The reference qualifier is below the selected table (User) and it can be simple, just giving these conditions or it can be very scripted and complex.

Also, this is refrence on the Task table, so if you make any change to the reference qualifier it will be applicable to all the "Assigned to" fields on child tables, so Task, Incident, Change, Problem, .... if you want to apply it on Incident only than on Task and other tables you must create special record for it.

[GlideFather]

And as @Prinssi correctly said, it is the Dependent field that makes the relationship between the fields.