In timesheet portal, we are not getting correct resource plan number to operation tasks

[ShrikantH2]

Hi Team,

We have added operational works in other tab of timesheet portal.

There is a OOB script which brings resource plan to all the time cards when added to timesheet.

This script is giving wrong resource plan sys id resulting in wrong resource plan number to time card.

Any lead is appreciated.

Thanks,

Shrikant.

[Community Alums]

Hi @ShrikantH2 ,

 I must direct you to complete the checks at your end following the thread : https://www.servicenow.com/community/spm-forum/cant-select-resource-plan-on-timesheet-for-project/m-...

[ShrikantH2]

I have raised this to servicenow and unfortunetly, the servicenow guy said, the resource plan number will not appear correctly if we have more than 1 resource plan with same start date and end date.

I have written a business rule for that which will run after the OOB script and it will over write the resource plan number with the correct one.

If anyone has some other efficient solution, always welcome for solutions.

Thanks,

Shrikant.

[Damian Martinez]

Hello guys,

what is the OOB script which brings resource plan to all the time cards when added to timesheet?

For me when I enter time worked in a project, the resource plan number is auto populated in the time sheet portal.
However for operational resource plan, in the time sheet portal I have to select from drop down, I want this to be auto populated too.

Thanks!