Inactivity monitor - Triggered only once on a record

Nandhinisri
Tera Contributor

Hi,

I have configured a inactivity monitor for problem table. The monitor is triggered only once for a record. If I check in sys_trigger table, trigger type is once. Can anyone suggest where this can be changed ? ( P.S: If I try to change it from sys_trigger table, then its updated only for a particular record)

 

Thanks in advance,

Nandhinisri S

3 REPLIES 3

Mark Manders
Mega Patron

After it is triggered, it should reset (let's say you have a wait of 2 hours, the inactivity monitor updates after 2 hours and then it starts again).

Can you share what you did, because it should work like that.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi

1.Inactivity monitor

Nandhinisri_0-1737970702382.png

2. Schedule entry

Nandhinisri_1-1737970760485.png

3. Notification configuration

Nandhinisri_2-1737970829920.png

 

@Mark Manders 

I think the above screenshots provide necessary information about the implementation.