How to make the checklist component visible in the ServiceNow workspace

MaramA
Tera Contributor

Hello,

The checklist component is not visible in the workspace as shown in picture 1.

MaramA_0-1718268332419.png

I would like to modify the checklist component to match the appearance shown in this picture

MaramA_1-1718268452056.png

 

8 REPLIES 8

Community Alums
Not applicable

Hi @Community Alums 
Thank you for your response, it was very helpful. However, I do not have the 'CSM/FSM Configurable Workspace' option available. Do you know how I can add it?

Community Alums
Not applicable

HI @MaramA ,

You don't need  'CSM/FSM Configurable Workspace' , just replicate the steps for your workspace.

 

Tai Vu
Kilo Patron
Kilo Patron

Hi @MaramA 

Let's try this out.

1. Duplicate the variant checklist default in the checklist subpage of the HR workspace.

2. A screen will be generated as following below, then update the information as highlighted.

Timi_0-1718275607192.png

 

3. Screen Collection look like below.

Timi_1-1718275716347.png

4. ux app route should be

Timi_2-1718275743810.png

5. screen condition to apply only for catalog task

Timi_3-1718275764875.png

 

Enjoy

Timi_4-1718275787017.png

 

Cheers,

Tai Vu