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Inbound action: Tickets are not creating

Hari S1
Tera Contributor

Hi,

 

When an email sent to servicenow, email is receiving but tickets are not creating. 

 

Actually we are getting below error.

 

HariS1_0-1721907412467.png

 

 

Can someone please help.

Thank you

5 REPLIES 5

Hi @AndersBGS ,

Thanks for the reply.

 

Below is the inbound action i created. I have mentioned correct table name

HariS1_1-1721911095269.png

 

 

HariS1_0-1721911047180.png

 

 

 

Thank you