Inbound email actions though subject of email

[maneesh3]

Team,

I have requirement to create Case record through email inbound actions. It should be with Subject line and from a particular email. 

First it should create a case and update the existing case if it comes with same subject.

Scenario: Subject like: JIRA CSV 001 - it should create case in SNOW and if again email comes with same subject it should update existing case.

I have created like below but no luck:

Please help with creation.

Thanks,

[maneesh3]

@Ankur Bawiskar 

Hi Ankur, 

Can you please help with my requirement, any possible ways.

Thanks for the help!