Inbound Email - Has attachment

[athavichith]

Hi Community,

Is there a way to check if an inbound email has attachment? I am using this script to check attachment:

    // Implement email action here

    // Check if the inbound email has attachments

    var attachments = email.attachments;

    if (attachments && attachments.size() > 0) {

        //gs.info("Inbound Email has " + attachments.size() + " attachment(s). Creating HR ticket...");

[Dr Atul G- LNG]

Hi @athavichith 

https://www.servicenow.com/community/developer-forum/checking-if-an-inbound-email-has-an-attachment/...

[swapnali ombale]

Hi @athavichith 

var email_log = new GlideRecord('sys_email');
email_log.addQuery('uid', email.uid);
email_log.query();

if (email_log.hasNext()) {
email_log.next();
var hasAttachments = email_log.has_attachments; // Check if the email has attachments
if (hasAttachments) {
// Handle the case where the email has attachments
// For example, you might want to attach the attachments to a related record.
} else {
// Handle the case where the email does not have attachments.
}
}

Kindly mark my answer as helpful and accept solution if it helped you in anyway.