Inbound Email Watermark

[sam352120]

Hi All,

We have an existing inbound email integration from Service Now with another xxxxxx Application.When 

inbound or outbound communication triggered, email body contains the watermark for any mail sent or

received from the other system .As mentioned below both the inbound and outbound ,Where does watermark

messages got stored in ServiceNow ???????

Need for Information

Example of Ref Message--Watermark:

---------------------------------------------------

TicketId[d13a859a-ed3b-e911-85b3-000d3a329f02]---Inbound Reference Number

Ref:MSG0490722_6NsmVEp8wXAtvkgGq2Et------- Outbound email ref message.

Thanks,

Sambit

[Leo Joseph · Accepted solution]

Hi Sambit,

It will be stored under "sys_watermark" table.  (System Mailboxes > Administration>Watermarks).

Regards,

Leo Joseph.