Inbound Integration

[surya majjada]

HI 

there is a integration between legacy system to servicenow when we create a change from external system change will get create in servicenow whatever the payload they were sending the description field will map to the change description field i want the description to be displayed as line by line current scenerio is \\n is geeting to the description change field i want to remove \\n

please look into the attachement i have added the screenshot

[AnveshKumar M]

Hi @surya majjada 

Did my answer helped you, if not please let me know.

Please mark my answer helpful and accept as solution if it helped you 👍✔️

[RickSpearman]

Thank you for answering sir, yes your answer is helpful.